EMERGENCY CONTACT

+49 800 URGENT-CAB
Available 24/7/365 - Average Response: 30 seconds

For immediate emergency transport, call our hotline. For non-urgent bookings, use the form below.

Express Emergency Booking

For immediate dispatch (under 1 hour), call our emergency hotline above

24/7 Emergency Contacts

Primary Emergency Hotline
+49 800 URGENT-CAB
Average pickup time: 30 seconds | Vehicle dispatch: Under 30 minutes
WhatsApp Emergency
+49 800 URGENT-WA
Send location, photos, and emergency details instantly
Emergency Email
Response within 15 minutes during emergencies

When to Call Emergency Line:

  • • Immediate transport needed (under 1 hour)
  • • Flight cancellations or missed connections
  • • Medical or family emergencies
  • • Stranded without transport
  • • Corporate crisis situations

Emergency Operations Centers

Primary Dispatch Center

Alexanderplatz Emergency Hub
10178 Berlin, Germany
24/7 Operations Center

Western Europe Hub

Charles de Gaulle Operations
95700 Roissy-en-France, France
Regional Coordination

Southern Europe Hub

Milano Emergency Response
20017 Rho, Milano, Italy
Cross-Border Support

Response Time Guarantee

30s
Hotline Answer
< 30min
Vehicle Dispatch
2min
Online Form Response
99.8%
Success Rate

If we don't meet these response times during your emergency, transportation is free

Emergency FAQ

What information do I need for an emergency booking?

Location, destination, number of passengers, urgency level, and contact information. Our operators will gather additional details during the call.

How quickly can you dispatch a vehicle?

Average dispatch time is under 30 minutes. In major cities, we can often have a vehicle moving within 15 minutes of your call.

Do you accept emergency bookings for same-day travel?

Yes, we specialize in same-day and even same-hour emergency transport. Call our hotline for immediate assistance.

What payment methods do you accept for emergencies?

Credit/debit cards, bank transfers, cash, and corporate accounts. Payment can be processed during or after the emergency transport.

Do you operate in all European countries?

We cover 25+ European countries directly, with partner networks for additional coverage. Call to confirm availability for your specific route.